Retrospective incident report — October 13, 2026. This incident is resolved. This entry was added after recovery; its publication timestamp is not the outage start time.
Impact
Users experienced errors and timeouts when loading Contacts, Campaigns, Problems and Signals in the Outcomet app. The total number of affected accounts and requests, and the exact outage duration, were not measured.
Cause
A frontend release was published before four required corrective database migrations had reached...